FAQ
Do you do regular servicing of the cookers?

Here at Traditional Cookers Ltd we have our own Heating Engineer who is Oftec and Gas Safe Register, registered and is therefore qualified to service all Oil and Gas Aga and Range style cookers, whether they are cook only, with hot water or central heating.

We are members of the Rayburn Guild, so we are authorized by Rayburn to service and install their range cookers.

Our radius for servicing covers the Hampshire, West Sussex, Surrey and parts of Wiltshire and Dorset areas.
We will then put you onto our service records and will then send you out a reminder when your next service is due.

Do you undertake Re-Enamelling of cookers?

We will undertake the Enamelling of your current Range style cooker if it is a re-vamp that you wish for, to restore your tired looking range to its former glory.

What areas are you dealers for?
We are dealers for the Hampshire, West Sussex, Surrey and parts of Dorset and Wiltshire areas only.
How do I find out the prices of the cooker/stove that I am interested in?
For all prices of stoves and cookers please contact our showroom
and someone will be very to happy to help with all your enquiries.
If I purchase a cooker or stove from elsewhere would you fit it?
No. We will not carry out any installation or guarentee work on any cooker or stove purchased from elsewhere only ones that have been purchased from us.
Do you offer an emergency call out service?
No, we do not offer an emergency call out service.
How often should I have my cooker serviced?
All cookers should be serviced regularly to isure that your cooker runs with maximum efficiency, also some insurance companies are now stating that if gas or oil appliances are not serviced as per maufacturers requirements, it can affect your household insurance and also your manufacturers guarentee.
Does the chimney have to be lined for cookers or stoves?

Yes. All cookers and stoves which use a chimney, the chimney must be lined with regulation liners. This is by law and has to be carried out before cooker or stove is installed.

Are the cookers noisy?
No. Other than the pressure jet, all models are virtually silent.
pressure jet ranges have a reputation for being noisy but this is not always the case. Whilst the pressure jets can be heard they are extremely quite in their operation.
Are the ovens self cleaning?
Self cleaning is a direct result of constant use which all true cast iron range cookers are best suited to. Any splashes or spills are carbonised when the oven is used at maximum temperature
When ordering cooker parts how do I pay?
If you wish to order cooker parts the parts must be paid for in full before they can be ordered, as they are classed as special order items.
Do you repair the cooker ?
Yes we do repair the cookers. We require that all parts are paid for before ordering them.
Is fitting the cooker included in the price?
No. Cooker installation is carried out by our own Heating Engineer and is therefore subject to a site survey.
How can I find your showroom?
Details of our whereabouts are in the contact section on our home page.